If my email is set up through Gmail, will I need to reconfigure that after...
It depends on how you choose to handle DNS. If you point your nameservers to Pagely and take advantage of our PressDNS™ feature, that will afford you geo-based routing. For this […]
View ArticleDoes Pagely provide server maintenance?
Yes, we maintain the entire stack on your behalf from OS-level kernel updates, to PHP/MySQL/Apache and both WordPress core and plugins updates. This service is at the core of our […]
View ArticleWhere can I find a demo video of Pagely’s dashboard?
You can find a link to our Pagely Atomic dashboard walkthrough video right on our YouTube channel. Throughout this video, we’ll explore each feature present in our UI and demonstrate […]
View ArticleWhen is it more beneficial to signup with WPEngine over Pagely?
WPEngine has an elegant GUI for their one-click staging feature. If this level of simplicity is an important area for you, you may find more ease and comfort with setting up […]
View ArticleWhy should I choose Pagely over WPEngine?
The short answer is right in our social proof but there are a number of reasons to choose Pagely vs WPEngine: 10 Years of AWS + WordPress We’re 100% backed […]
View ArticleDoes Pagely host email?
We do not host email. If email is vital to your business, you should consider using a commercial email provider. Typically, we recommend Google Apps or getting an email service via […]
View ArticleWhich AWS Asian regions does Pagely support?
Currently, we support three of Amazon’s Asia Pacific data centers: Singapore, Tokyo and Sydney. We do not support the China (Beijing) region since it requires an AWS China account. Our […]
View ArticleWhere can I find Pagely’s SLA?
Our Service Level Agreement can be found on this page of our website. Detailed in the SLA is our aggressive rules and polices surrounding primarily our network & infrastructure promises. If you […]
View ArticleHow long is the VPS provisioning process?
Generally, we can complete the provisioning process of your new VPS within a 24 hour window for both single and multi-node instances.
View ArticleWhat is PressDNS™?
PressDNS™ is the product name of our DNS system backed by Amazon Web Service’s Route53 service. This works in tandem with our PressCACHE™ system to route visitor requests to any […]
View ArticleHow Does Pagely’s Caching Layer Work?
Our PressCACHE™ service is backed by NGINX‘s powerful and robust caching technology. This is a key component of our architecture that produces extremely fast performance for your WordPress sites, while...
View ArticleDoes Pagely Offer High Availability Hosting Plans?
Yes, High Availability is offered on select hosting plans. With a stellar track record preceding us and aggressive 100% Availability Guarantee noted in our SLA, High Availability takes uptime insurance...
View ArticleDedicated RDS Pricing:
We offer a variety of Relational Database Server sizes that we can equip with any of our VPS plans. Customers may require a dedicated Amazon RDS for optimizing the backend […]
View ArticleWhat If I Exceed the Resources of My Pagely Plan?
There are two different sets of resources assigned to each of our hosting plans: dedicated CPU/memory and server allotments such as CDN, bandwidth and disk space. Each set has a […]
View ArticleDoes Pagely Support Shibboleth?
Yes, we do support Shibboleth. We see this primarily used by Higher-Ed schools & universities using WordPress as their Single Sign-On (SSO) software solution. Head over to our case studies […]
View ArticleIs Pagely Able to Perform a CAS Implementation For WordPress?
We focus on providing the hosting layer only and don’t insert ourselves in altering the functionality of WordPress for each customer. Ultimately, you can use any plugin for CAS/SSO whether […]
View ArticleAccepted Payment Methods & Additional Billing Info:
We accept payment by credit card, check, ACH or by wire-transfer. Monthly billing cycles required a credit card on file for continued payments. Annual payments are accepted through any of […]
View ArticleWhat Are the Parameters of the SSL Certificates Pagely Uses?
As long as it’s not SHA-1 root, we support it. Stronger hashed algorithms like SHA-512 or SHA-256 are preferred as they’re considered more secure over the former. We also support […]
View ArticleIs There a Way to Set Environment Variables Outside of Code?
Yes, environment variables outside of code go through us via support tickets.
View ArticleHow Does Pagely Ensure Enterprise WordPress Security?
Pagely has provided high-demand managed WordPress hosting for the last decade, with a unique focus in Enterprise caliber services. As the host for some of the world’s most popular WordPress […]
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